FAQs
Frequently asked questions
Answers to common questions about Cloaked Innovations Limited and how to work with us.
Cloaked Innovations Limited is a Kenyan company that sells and supplies non-pharmaceutical & equipment supplies and related products to institutions, organisations, healthcare facilities and other businesses.
We work across categories including medical consumables, diagnostic supplies, personal protective equipment, first aid supplies, hospital and clinic supplies, and laboratory supplies. Contact us to confirm current availability for your specific requirements.
Yes. We work with hospitals, clinics, healthcare institutions, schools, NGOs, government and private institutions.
Yes. Corporate organisations and businesses can submit enquiries for medical and health-related supplies through our contact form or by phone or email.
Complete the enquiry form on our Contact page with your requirements, or reach us by phone on 0796 968 241 or email info@cloakedinnovations.co.ke or cloakedsolutionsltd@gmail.com. Our team will review your request and respond.
You can call 0796 968 241, email info@cloakedinnovations.co.ke, support@cloakedinnovations.co.ke or cloakedsolutionsltd@gmail.com, or use the enquiry form on our Contact page.
Our postal address is P.O. Box 7562-40100, Kisumu, Kenya.
Delivery and supply arrangements are confirmed directly with customers as part of the quotation process. Please contact us to discuss your specific requirements.
Visit our Products page and use the "Request a Quote" button on the relevant category, or submit a general enquiry through our Contact page.
Reach out with details of your requirement via our contact form, phone, or email, and our team will guide you through next steps.
Pricing depends on the specific products, quantities and delivery requirements for your organisation. Rather than publishing fixed price lists, we provide a customised quotation after reviewing your enquiry — request a quote to receive pricing for your order.
Yes, we work with institutional and business procurement teams on bulk medical supplies and wholesale requirements. Submit your quantities through our enquiry form and we'll respond with a tailored quotation.
We serve organisations across Kenya. Specific delivery timelines depend on the products, quantities and your location, and are confirmed as part of your quotation.
Payment terms are agreed directly with customers as part of the quotation process, based on what suits institutional and business purchasing.
We don't publish certification or registration claims on this site unless they're confirmed and verifiable. If your procurement process requires compliance documentation, please contact us directly and we'll provide what's applicable to your enquiry.
Medical consumables typically include items such as gloves, syringes and dressings; diagnostic supplies may include items such as test kits and monitoring devices; PPE may include masks, gowns and protective eyewear. Exact availability is confirmed at enquiry stage — contact us for a full breakdown relevant to your needs.
Having your product category, approximate quantities, delivery location and any deadline in mind helps us respond faster with an accurate quotation.
Contact our team by phone or email to discuss partnership opportunities. We'll respond with next steps based on your organisation's needs.