Terms and conditions
The terms for using this website and sending us enquiries. Last updated 3 October 2026.
1. About these terms
These terms apply to your use of the website of Cloaked Innovations Limited at www.cloakedinnovations.co.ke. By using the website you agree to them. If you do not agree, please do not use the website.
2. What the website is for
The website describes our non-pharmaceutical and equipment supply services for institutions, organisations and businesses in Kenya, and lets you send us enquiries and quotation requests.
3. Product information, availability and pricing
Product categories and descriptions on the website are general. They are not a catalogue, a price list or a guarantee that an item is in stock. Availability, specifications and prices are confirmed when we respond to your enquiry. We aim to keep information accurate, but it may change without notice.
4. Enquiries and quotations
Sending an enquiry does not create an order or a contract. A quotation is an offer based on the information you gave us. A supply agreement exists only when both parties have confirmed it in writing. Payment, delivery and other commercial terms are set out in the quotation or written agreement.
5. Acceptable use
You agree not to:
- use the website in a way that is unlawful, misleading or harmful;
- send spam, false enquiries, or malicious code;
- attempt to gain unauthorised access to the website, its administrator area or its systems;
- copy or scrape the website in a way that disrupts it.
6. Our content
The text, logo, design and other content on this website belong to Cloaked Innovations Limited or its licensors. You may view and share pages for ordinary business purposes, but you may not copy or reuse our content commercially without our written permission.
7. Links and other parties
The website may link to or use services provided by other parties. We do not control those services and are not responsible for them.
8. Limits of liability
The website is provided as it is. We do not guarantee that it will always be available or free of errors. To the extent the law allows, we are not liable for loss arising from your use of the website or from relying on its general information. Nothing in these terms limits liability that cannot be limited by law.
9. Privacy
How we handle personal data is explained in our Privacy Policy.
10. Changes
We may update these terms from time to time. Continued use of the website after a change means you accept the updated terms.
11. Governing law
These terms are governed by the laws of Kenya, and the courts of Kenya have jurisdiction over any dispute about them.
12. Contact
Questions about these terms: info@cloakedinnovations.co.ke or 0796 968 241, Monday to Friday 8:00 am to 5:00 pm. Our postal address is P.O. Box 7562-40100, Kisumu, Kenya.